Request For A Refund
Refunds For Our Training Courses
BLS, ACLS, or PALS Heartcode
There are absolutely no refunds if you registered for a BLS, ACLS, or PALS Heartcode course, since the AHA does not offer refunds for their courses. We can only make an exception if you have not started the online course. If you have started the online course, we cannot offer a refund.
Did you have trouble passing the hands on skills testing? We allow free reschedules if you had trouble passing.
Here is Info if you had trouble passing your course.
Refunds For Other Problems
Signed up for the wrong course?
As long as you did not start the online course, we can issue a refund.
Duplicate registration?
If you registered twice accidentally, we can process the refund.
Company billing?
If you paid for a class, but your company should be paying for it, you can receive a refund.
Fill out this form for more assistance.