Information about your upcoming PALS Heartcode course

RQI (Resuscitation Quality Improvement) Program
The American Heart Associationâ’¸ and Safety Training Seminars now offers RQI skills testing. Students will skills test with a VAM (voice activated manikin). During the skills testing, an instructor will not be present, since the manikin and computer will guide you through your skills. Initial or renewal students can take this PALS course.

Important – Complete the Online PALS Course
We will email you the online course within two business days. Look for an email coming from:
You will need to register and then complete your online course. Be sure to complete the online course at least three days before your skills testing to be on the safe side.

You have booked a time slot, so please arrive to class at your start time and finish before your time slot ends. If you need more time, call our office. One day before your class, we will text you the directions and entry information to the classroom. If you do not receive this, call us at 800-470-9026.

Review the RQI Prep Video

Where are you taking the class? View detailed information about entry, parking, and tips about your course here:
San Francisco
San Mateo
Santa Clara
San Jose – Lincoln Ave.
Berkeley – Solana Ave.
Walnut Creek
San Rafael
Santa Rosa
Sacramento – Capitol Ave.

Certification Card
You will receive the American Heart Association PALS eCard on the day of your course. Valid 2 years. After you finish the skills testing, you can immediately claim your ecard by logging back in to

Book Policy
You do not need to bring in a book, since your book is part of the online course.

Cancellation Policy
There are no refunds after your purchase. However, you can cancel & reschedule your course two times for charge. After two times, there is a $20 reschedule fee. Reschedule now.

CE Credits Information
View info about CE credits.

Classes at Your Location or Group Discounts
Safety Training Seminars can provide these classes at your worksite or we offer great discounts for large groups. Ask about
group discounts.

Any questions? Call or email us:
Phone: 415-437-1600
Email Us